PRUVIKA.

Terms of Service

Last updated: May 2026

Welcome to Pruvika. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Agreement to Terms

By viewing, using, or interacting with Pruvika.com or purchasing our products, you agree to be legally bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

2. Products and Pricing

We strive to ensure that all details, descriptions, and prices of products appearing on the Website are accurate. However, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

  • All prices are subject to change without notice.
  • We reserve the right to modify or discontinue any product without notice at any time.
  • We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

3. Shipping and Delivery

Delivery times are estimates and commence from the date of shipping, rather than the date of order. We aim to process and ship your order as quickly as possible, typically within 24-48 hours. We are not responsible for delays caused by the customs department or postal/courier services in your country.

4. Returns and Refunds

Due to the nature of our products, we generally do not accept returns. However, if a product arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery with photographic evidence, and we will arrange for a replacement or refund at our discretion.

5. User Accounts

If you create an account on our website, you are responsible for maintaining the security of your account and password. You are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

6. Intellectual Property

The website and its original content, features, and functionality are owned by Pruvika Home Care and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7. Contact Information

Questions about the Terms of Service should be sent to us at:

Pruvika Home Care

Email: legal@pruvika.com

Or visit our Contact Page.